Complaints - StagEV

Form complaint

Contact details

Name / Company

E-mail

Phone number

Zip code

City

Street

Apartment number

Product data

Product model

Product power

Serial number
(is located on the nameplate)

Date of purchase

DESCRIPTION OF THE REPORTED DEFECT

Fault date

Error code
(if it is displayed)

Description of the fault

Has the charger been previously serviced or updated? YesNo

If so, please provide details

Add attachments

*Attach a receipt or VAT invoice
(limit 2mb, allowed files: jpg, png, pdf)

*Photo / Scan of the assembly report
(limit 2mb, allowed files: jpg, png, pdf)

*Photo / Scan of the warranty card
(limit 2mb, allowed files: jpg, png, pdf)

*Include product photos
(limit 2mb, allowed files: jpg, png, pdf)

Copy of warranty inspection documentation
(If applicable)
(limit 2mb, allowed files: jpg, png, pdf)

*I declare that I have read the STAGEV Warranty Terms and Conditions available at www.stag-ev.com/warranty

*I consent to the processing of my personal data by AC S.A. in order to implement the warranty process in accordance with Privacy Policy

*I confirm that the Product was installed by a person with appropriate electrical qualifications.

*I declare that I have read the Complaint Policy