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complaint
Full warranty terms:
www.stag-ev.com/warranty
Contact details
Name / Company
E-mail
Phone number
Zip code
City
Street
Apartment number
Product data
Product model
CORE
PRO
INTELLI
Product power
11kW
22kW
Serial number
(is located on the nameplate)
Date of purchase
DESCRIPTION OF THE REPORTED DEFECT
Fault date
Error code
(if it is displayed)
Description of the fault
Has the charger been previously serviced or updated?
Yes
No
If so, please provide details
Add attachments
*Attach a receipt or VAT invoice
(limit 2mb, allowed files: jpg, png, pdf)
*Photo / Scan of the assembly report
(limit 2mb, allowed files: jpg, png, pdf)
*Photo / Scan of the warranty card
(limit 2mb, allowed files: jpg, png, pdf)
*Include product photos
(limit 2mb, allowed files: jpg, png, pdf)
❌
❌
Copy of warranty inspection documentation
(If applicable)
(limit 2mb, allowed files: jpg, png, pdf)
*I declare that I have read the STAGEV Warranty Terms and Conditions available at
www.stag-ev.com/warranty
*I consent to the processing of my personal data by AC S.A. in order to implement the warranty process in accordance with
Privacy Policy
*I confirm that the Product was installed by a person with appropriate electrical qualifications.
*I declare that I have read the
Complaint Policy
